What a joy to deal with someone who understood immediately the nature of the problem ! Computer delivered at 10am, then 6 phone calls later and fixed by 11.15am, and ready for collection. The difficulty made simple with no fuss, no high drama !
I must say that I really appreciate the quick response that both you and Bill have given to me in the last two days and in the patience you have shown me in my ignorance of computer and mobile technology. The Facebook problem was really bothering me.
I will certainly call on your services from now on....
Many thanks to Michael for all his help yesterday and today.