What can I say?.......fantastic!!! As a small business owner, I rely heavily on my computer for communication with my customers, uploading information, emails, etc. When it started binging up error messages I'd never seen before and then just stopped altogether, I must admit I did panic, I couldn't even use it in safe mode. I called Wrotham Computer Care, my computer was picked up, fixed (new hard drive) and delivered back within two days. It's a much faster, lean machine now!
The cost was very reasonable and the service excellent. I cannot recommend this company highly enough. I will most certainly use them again. A big 'thank you' to Julie and Mike 🙂
Once again first class service, Bill did an excellent job, I will always recommend WCC to anyone I know who has computer problems.
Many thanks for the excellent and prompt service and for the repair of my computer. I am very grateful as always.
Many thanks for your professional and excellent service to successfully resolve the issues that I had with my email response and speed.
It all seem to work perfectly now after months of frustration and inability of others to resolve the problem.
Thank you for your courtesy and your generosity in providing extended time to resolve all issues.
Wishing you and Michael all the best.
Dear Julie / Michael & Bill
Many thanks for salvaging the files from the broken hard drive.
Very grateful for all you have done and the speed with which you have got me operational again
I wanted to thank you properly for your work on my computer this afternoon, sorting out the lack of space then restoring the photographs. It was a great relief to both my wife and myself, and we are most grateful.
Just a note to say thank you for sorting my web site and for being so helpful and efficient.
Please pass on my thanks to Michael, always helpful, professional and there to sort out my problems and preserve my sanity!
Thanks and best regards
Hi Mike. Thanks for your very quick response and help today. Rolling back to previous build has done the trick.
Many Thanks, Richard T
3 thought my mac was a gonna and looked to buy a new replacement £1200 ?? or more. Anyhow resulting from Michael's interference I now have it back with a flourish. Thank you so much For your splendid service. I will certainly recommend you to others.
Thank you Mike for your prompt and speedy help with my home laptop. I will nurse it along until I feel the need to buy a new one.
Will definitely recommend you to friends and family.
A really terrific service, will recommend to all.
Thank you so much for sorting out iCloud problem today. As always much appreciative of your expertise and ability to solve any IT problem.
Thank you so much for the excellent service as always
Many thanks to you and "the team ", namely Bill for a very calm and very capable transfer of all the "stuff" Iwanted from old to new computer. I just delight in dealing with WCC and recommend it to all I can. I have taken the old computer to Computers 4 Africe in Aylesford .
yours with much joy
Many thanks for your prompt response and getting me back on line so quickly. I will not hesitate to recommend you as a great service.
Thank you so much Michael for your help and support.
The issue of viewing our BT emails on my iphone was driving me to despair and you have just made it all happen.
You have been so patient and helpful!
I will not hesitate contacting you again and recommending you to others who need assistance.
Thank you once again.
Thank you very much for the help I have received from Bill yesterday and from Michael before nine this morning when I did not understand a function I was asked to do on the screen, I am a somewhat ancient operator and was afraid I would undo everything Bill had done. I am grateful for such helpful service...very many thanks
An efficient, effective and pleasant experience. In addition to completing a fix, Michael explained my update options and ensured that I understood both benefits and risks. As a result I can enjoy a much improved system at a fraction of the cost had I bought a new Mac as intended.
Knowledgable and friendly-went the extra mile to help.
many thanks malcolm
Thank you for amazing service. Rang late morning and computer up and running again after lunch. So grateful.
Just want to say thank you so much Michael. You really are IT wizard extraordinaire. Very grateful for all your help......
A big thank you Michael.
Brilliant service and crew. Many many thanks
"...may we thank you for sorting out our computer problems with such speed and efficiency. All seems to be well.......It is always a great relief to us to watch professionals reduce a problem to manageable proportions and solve it with apparent ease....Many thanks again
Thanks again to Michael for his brilliant help.
With best wishes
I am very pleased with your help, thank you so much.
A big thanks to you and Bill for getting our server up and running so fast today.
As always I wis to thank Michael & his dedicated staff for the splendid courtesy & help for assisting
me to carry on with my computer
We have been using Wrotham Computer Care for nearly 10 years.
All their staff including Mike, Julie and Bill are outstanding. They have always provided us with good advice and a fast quality service.
Michael was first rate. He was on my case (and I was right up the creek) very quickly and with a rare tenaciousness. He kept on with remarkable patience and calm till it was done and I was much relieved. Big thank you.!
Michael and Bill have always been very helpful and knowledgeable. Today Michael spent 40 minutes on the phone with me and solved a problem with my Lenovo laptop caused by my upgrading to Windows 10 a few weeks ago. This was done late in the afternoon- just prior to him going on holiday. So my thanks go to all at all at a great company that gives great service.
This is the second time we have called you and both times very pleased with the service you provide. The first time was via remote access and the second time by home visit. On both occasions you were able to deal with the problems on my computer promptly and your charges are very reasonable.
Many thanks to Michael for sorting out the failed graphics card on my 6-year old Dell computer. The job was done within a few hours this morning and everything is now working well. Will definitely recommend to friends.
Please thank Michael for me and i will definitely be asking for his services again – he was very very good and i am extremely pleased with the results and all his advice.
Huge thanks and will be in touch next time i need his help, he was very professional, thorough and honest which is so rare to find these days.
Many thanks to Michael for his efficient and prompt service and to Julie.
Very many thanks -again!- to Michael-the-magic-man for analysing and resolving the problems on my computer which in house ‘experts’ said were insolvable. Your expertise continues to amaze me and your tolerance and understanding of the incompetence of ancient users such as me is so reassuring and refreshing. Long may your splendid business flourish and be such a reassurance us all. Thank you again
Please thank the boss for yet another swift, efficient and effective re-jig of my wife’s computer. It is now working perfectly…..Thanks again. I recommend your firm to anyone with computer problems.
Just a short note to thank you once again for all your help in fixing my computer. I have been extremely pleased and impressed with the first class service which I have received from you.
Best wishes Bernard
A quick phone call to you this morning saved my day – a simple bit of guidance from you got my machine up and running. I owe you one, and am very happy that I’ve found you guys. I will come to you with any further business and certainly recommend you highly. Cheers Paul
Many thanks for your brilliant service. I’ve never had it so good.
All I need to know now is how to use the damn thing properly!!
It goes like a rocket now.
I have spoken & dealt with Michael frequently over the last 4 to 5 years concerning computer problems in my humble opinion is the best in UK very patient with old timers like myself & a very good understanding of problems.Keep up the good work
This is to praise the expertise of Michael today 31.jan.2013 who took the time & patience of using your remote computer link to resolve my problem completely. I am 87 years young & recommend. Thank you
Older Testimonials – Click To View
Beryl 01/25/2013 10:17 h
Michael began sorting out my computer problems and sourcing my IT kit soon after he set up business in 2004. He and Bill provide an excellent service. They explain problems in a language I can understand, they talk through possible solutions, telling me the up and down sides of options available and have helped my select replacements when my hardware has died.
Calls for help are dealt with quickly too.
I have always been very happy with everything they have done and would recommend them to anyone.
“…very many thanks to Bill and Mike for an excellent job in raising my computer from the dead to ascertain that
the hard disk had failed and to source and fit a new disk of greater capacity and transfer seven years of data and all in 4 hours from first phone call to collection from Mike’s place is truly incredible – what a service.
Many thanks and Merry Christmas
Just to let you know that everything seems to be working splendidly so far, and at ten times the speed.
Haven’t tried installing anything new yet (Cloud for instance)but fingers crossed that shouldn’t be a problem now.
Many, many thanks for really good service from beginning to end.
Dear Julie, A big thank you to Bill/Michael for their excellent service.
Dear Julie, I am very pleased with the care and attention that Michael has given to me with my computer problems.
Brilliant! Fast and friendly service (ideal for non-computer wiz kids like myself!)Returned my call for help within minutes, came onto my computer from base and zapped a horrid virus that had taken over (accidentally opened a contaminated email that had sneaked through) Also installed more security protection and updated some programs. Very reasonable cost. Highly recommend and would use again.
Michael,thanks for your speedy service and advice, my computer is running very smoothly once again thanks to you,
Michael has consistently helped me with my Macs and associated devices. There have been a few occasions of major crisis – but calmly, Michael has always resolved issues, much to my great relief. Wrotham Computer Care is THE BEST ! Graham Webb MBE
Hello Michael once again you came to my rescue and put everything right. I must confess I am at the age where anything that looks complicated I switch, but no worry I have a good safety valve up the road. Thank you so very much.
Dear Michael and Bill, thank you once again for your help and excellent service. Everything is ticking along just like new.
Just a short message to thank you so very much for your very prompt and efficient and pleasant help with my computer problem yesterday. Your advice and information worked like a dream. It is good to know that there are still people like you around who are so skilled and prepared to help us unskilled.
You may be assured that I shall recommend you highly and will come to you again ( I am thinking I must replace my ageing computer before long and will pronbably need some assistance in setting every thing up again and transferring files etc…..
Many thanks for all your help once again.
Thank you for your invoice for Mike’s brilliant service….
Kindly thank Mike on our behalf and mention, now that he is fully familiar with our Macbook / iPad / iPhone / Lion system, we would welcome any further upgrade suggestions he feels may interest us in future.
Peter & Glynis
Please pass my grateful thanks on to Michael for his quick and efficient service. Have posted the cheque to-day.
Efficient, very friendly and well priced, they were recommended and we were very happy with the service, I am glad to do the same.
I was very impressed with the prompt and helpful advice given before Christmas. I would thoroughly recommend your service to anyone with problems with the “dark arts” of networking home computers!
I know this is tempting fate but thought you ought to know that your recent MOT on the computer has proved to be brilliant. The whole thing has speeded up tremendously and the internet site access is now very good.
Thanks for your help and Happy Christmas to you all.
Just a short e-mail to say thank you for the service I have received.
Bill Chapman arrived last night (03/11/2010) and dealt with all my issues with the disk drives etc.
Your advert in the Sevenoaks magazine worked for me, and I certainly will recommend your company.
Michael has always given me first-class, prompt and attentive service for which I’m hugely grateful. I will have no hesitation at all in approaching Wrotham Computer Care in the future. Thoroughly recommended.
Just a line to thank you for sorting out my Notebook which was really driving me up the wall and by remote control too, most impressive. All seems back to normal now. Thanks again……………..Alan
Just wanted to say thank you again for coming out and sorting out all my computer issues. Very pleased indeed and shall be recommending you in future!
Mike words cannot express how grateful I am for all the hard work you put into sorting out my computer – it is haven to use.
If all the companies in the U.K worked as hard and as efficient as you and Bill this country would be very rich.
Once again my grateful thanks.
Michael and team, you are stars ! Whatever our need big or small you have solved it instantly, your knowledge of free software, downloads is immense and has saved me hundreds of pounds, always quick to repond and help !! I HIGHLY RECOMMEND YOU to anyone I can !! Keep up the great work ! Annabelle and Dean
I have recently had to change my laptop and with the minimum delay or fuss, Bill Chapman transferred all data to the new model.Unfortunately,the wretched Vista system has proved mind boggling to me and this is why companies like WCC are essential to semi-literate computer users such as I.I have booked a visit from you to solve the latest problem and know that the solution will be forthcoming in the usual friendly and efficient manner that epitomises Wrotham Computer Care.I have no hesitation in recommending them to anybody, whether large or small.I wish them every success.Ken Cramer
Excellent service, second to none.
Jennie, George & Alison @ Print-set
Just to say a big thank you for your help yesterday. I plucked up courage to get on here this morning and already there has been a huge improvement in waiting time. It might, in the end, almost become a pleasure to use it! Many thanks once again.
Just a short note to say thank you for your kind assistance last week.
My computer has been fine all week, so I think the problem is now solved.
It will buy me some more time, to allow me to choose a new computer, in my own time.
Thank you, once again.
Thanks for the Invoice which I have settled over the internet.
If you are inundated with work then blame me because I will be shouting your praises from the roof top!!
Many thanks for all your efforts.
With best regards,
I don’t know how it happened but your web page popped on to my screen. Looks as if you are doing well. Good luck.
Thank God for Michael!!
Saved the day again!!
Fantastic service, set up my computer completly wire less & explained various problems I had without using technical jargon!!!! thank you and would recommend.
Many thanks for the prompt visit and sorting out my pc problems. Its now running fine and very fast!!!
it,s very nice in this day and age to find someone who has the knowledge to resolve your problems and you can email and
rely on a speedy answer.
Well done” Wrotham Computer Care”
Good www site
Just come across your web site. Quite excellent. Please to confirm that I am now connected to Broadband!
Many thanks for setting up our Wireless ADSL Router. What a nice feeling to be able work wirelessly around the house!. I will certainly reccomend you to anyone interetsed in Wireless Broadband
Mike, many thanks for all your help and support! Computer now working beautifully!
Many Thanks Michael. Its was such a relief having you upgrade my computer. Its great to meet someone who is so knowledgeable and generous with that knowledge. I am really really happy. And will certainly recommend you. A great mac man
Just about to start up in the Oxford area and admire your site .. not my thing these days to write pages .. but i teach web design .. figure that one 🙂
Thanks for the ideas … promise i wont steal more than that … Nice work 🙂
Michael who did your website? It is excellent – don’t tell me that you did it? If you did I am very impressed and may want to change my designer next time. Good service but timekeeping could be better!! Only joking. See you soon – Chris
Juust got to look at the sevenoaks animations. THere are some delights there, the fruit is hypnotic!
Brill website – easy to use and very informative – do you do house calls to the East Midlands…!?!
Sandy & Steve
Fab web site – I am going to copy it !!